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How to capture customers by learning to think the way they doThe most common complaint Bill Stinnett…

Can your company win by embracing a higher purpose? Yes—and this book tells you how.Few management i…

Mobile has reprogrammed your customers' brains. Your customers now turn to their smartphones for eve…

This book will help your service business to thrive by overcoming the three biggest challenges to gr…

It’s time to forget everything you think you know about selling.Winning new customers is the number …

The first ever playbook for B2B salespeople on how to win clients and customers who are already bein…

We're in "wild west" times for business. Thanks to social media and new technologies, customer-brand…

A game-changing framework for staying top of mind with your audience-from the No. 1 company dominati…

How can great companies do everything right - identify real customer needs, deliver excellent innova…

Does any of this sound familiar to you? You’ve put your heart and soul into creating a product only …

You want people to recognize you, like you, and trust you, so they buy from you.You may have already…

It's happened to me, too. A lack of connections has cost me opportunities. Knowing the right people …

Multiple Shingo Award-winning management and operations expert Jeffrey K. Liker provides a deep dive…

"This is just the kind of synergistic, customer-centric, upsell-driven, out-of-the-box, customizable…

What is your digital business model? While many leaders of companies recognize the threat from digit…