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Can you return Shoes to Zappos if you’ve already worn them?

According to the Zappos General Questions page, you are able to return shoes within 365 days for a full refund. Here is what their website says about worn shoes. “Returns must be unworn, in the state you received them, and in the original packaging.

Do I have to pay for shipping if I return my shoes to Zappos? offers both free shipping to and from on your orders. So yes, if you need to return your shoes, you can login, get a return label that is pre-paid by Zappos to send your shoes back to them!

Does Zappos charge a restocking fee on returns?

No, there are no fees to return your shoes to Zappos!

Where can I find Zappos return policy and free shipping offers as well as customer service questions?

For full customer service questions, return questions, shipping questions and more you can visit the Shipping and Returns Page.

Does Zappos have Coupon and Promo codes, deals or discounts like free shipping?

Yes they do, from time to time you can get Zappos Coupon and Promo codes, deals and discounts, updated daily here.

Zappos links to special deals and offers pages


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