Is SOCCER.com Legit?
What Soccer.com does
Soccer.com is an online retailer that specializes in soccer (football) equipment and apparel — including team jerseys, cleats, balls, training gear, and accessories. The site serves individual consumers, teams, and clubs and typically features current-season club and national team kits, brand-name footwear, and soccer-specific gear and merchandising.
Official website: https://www.soccer.com
Contact info: Soccer.com provides customer support channels on its website (live chat, email/contact form, and a customer service phone number and hours are listed on the site’s Contact/Customer Service pages). For order, return and policy details, consult the site’s Customer Service, Shipping & Returns, and Help pages.
Reviews and Ratings
- Overall sentiment: Soccer.com is widely used and generally regarded as a legitimate, established specialty retailer with many satisfied customers for product selection and availability.
- Positive points commonly mentioned: wide product range, authentic branded gear, frequent sales/promotions, and reasonable shipping options.
- Negative points commonly mentioned: some customers report issues with shipping delays, sizing returns or exchanges, and occasional difficulties with customer service responsiveness.
- Where to check reviews: third‑party consumer review sites (Trustpilot, Google Reviews, ResellerRatings), and the Better Business Bureau (BBB) profile — read recent reviews and complaint responses to get the most current picture.
Transparency and Registration
- Public information: Soccer.com publishes standard business policies on its site (privacy policy, return/exchange policy, shipping, payment methods). The site uses HTTPS and accepts major payment methods (credit cards, often PayPal, etc.), which helps protect transactions.
- Corporate details: the website displays typical retail contact and policy information. If you need further validation, you can check WHOIS domain records, business registration filings for the company’s legal entity, and consumer protection sites (BBB) for registration/filing status.
- Shopping safeguards: use a credit card or a payment service that offers dispute protection, retain order confirmations and tracking numbers, and save screenshots of product descriptions/prices if you plan to dispute later.
Red Flags or Complaints
- Third‑party sellers and marketplaces: if you are not buying directly from soccer.com (for example, from a marketplace or a different seller listing “Soccer.com” items), verify the seller’s identity to avoid counterfeit or unauthorized sellers.
- Too-good-to-be-true prices: extremely low prices for current authentic jerseys or limited releases can indicate counterfeit items or scams; verify return policy and authenticity guarantees before buying.
- Fulfillment issues: expect occasional shipping delays (holiday seasons, product launches). Repeated unexplained cancellations, lack of tracking, or poor customer service replies are valid reasons to escalate via your card issuer or dispute resolution channels.
- Gift cards/promotions: if a promotion looks unusual (e.g., requests to pay outside standard checkout, wire transfers, or nonstandard gift card handling), stop and contact soccer.com support directly.
Conclusion
Soccer.com is a legitimate and established specialty soccer retailer with a large selection of authentic gear. Most customers have routine, positive experiences, although like many large ecommerce retailers it has occasional complaints about shipping, returns, or customer service. Before buying, verify you are on the official site (https://www.soccer.com), read the return and authenticity policies, check recent user reviews for the specific product or seller, and use a payment method that offers buyer protection. If you encounter problems, contact Soccer.com customer service first and, if unresolved, use your payment provider’s dispute process or file a complaint through consumer protection channels.