Is CMSNL.com Motorcycle Parts Legit?
What CMSNL.com (CMS Motorcycle Parts) Does
CMSNL (commonly referred to as CMS) is an online retailer and parts catalogue specializing in motorcycle spare parts, with a focus on OEM and hard-to-find components for a wide range of vintage and modern motorcycles. The site provides exploded parts diagrams, part numbers, and a web store for ordering genuine and reproduction parts for many European and Japanese makes.
Official website: https://www.cmsnl.com
Contact info: contact methods (email, phone, live chat) and a company address are published on their site’s Contact/Help pages — check the site footer or the Help/Contact section for the most up-to-date phone number, email form and business address. For formal verification you can also look up their business registration details via the Dutch Chamber of Commerce (KvK).
Reviews and Ratings
- Overall reputation: CMSNL is widely recognized in the motorcycle community as a specialist supplier of OEM parts and parts diagrams; many customers appreciate the accuracy of their exploded diagrams and the availability of rare items.
- Customer feedback: Reviews on general platforms and motorcycle forums tend to be positive about part authenticity and catalogue accuracy, while experiences with shipping speed and customer service response can vary by region.
- Third‑party ratings: CMSNL appears on public review platforms (e.g., Google Reviews, Trustpilot, motorcycle forums). Ratings are generally favorable but not uniformly 5‑star — take aggregated scores and recent reviews into account.
- Community trust: Longstanding presence in the vintage/parts niche has earned CMSNL a degree of trust among restorers and enthusiasts who rely on OEM numbers and diagrams.
Transparency and Registration
- Website security: The site uses HTTPS and standard e‑commerce security practices for transmitting payment information (verify the padlock and certificate in your browser).
- Business details: CMSNL displays corporate/contact information on their site. If you need formal confirmation, you can verify their Dutch company registration (KvK) and VAT details using the details shown on the site.
- Policies: Return, shipping, warranty and GDPR/privacy policies are published on the site. Read these before ordering, especially for international shipments where customs and duties may apply.
Red Flags or Complaints
- Shipping delays: Some customers report longer shipping times for international orders or delays due to customs clearance — typical for cross‑border parts shipping.
- Customer service variability: A number of complaints relate to response times or difficulty resolving returns/replacements; recent reviews are the best indicator of current responsiveness.
- Fitment/compatibility issues: As with any parts supplier, mistakes can occur if ordering by visual match rather than verified part number — always confirm OEM part numbers and compare diagrams before purchase.
- Price/stock expectations: Because many items are rare or OEM, prices can be higher than aftermarket alternatives and some items may be backordered or discontinued.
Conclusion
CMSNL.com is a legitimate, specialist motorcycle parts retailer known for its extensive OEM parts catalogues and exploded diagrams. It has an established presence in the motorcycle community and generally positive reviews for parts authenticity and catalogue accuracy. However, like many international parts suppliers, you should verify part numbers, read recent customer reviews for service and shipping experience in your region, confirm the site’s contact and registration details if you require formal assurance, and consider using payment methods with buyer protection for added safety.