Is BuildASign and EasyCanvasPrints Legit?
What these companies do
BuildASign and Easy Canvas Prints are online custom print retailers. BuildASign (BuildASign.com) focuses on customized signage and display products — banners, yard signs, decals, posters and related items. Easy Canvas Prints (EasyCanvasPrints.com) specializes in converting photographs into wall art — canvas wraps, framed prints, metal/wood prints and related home décor prints.
official website: https://www.buildasign.com and https://www.easycanvasprints.com
contact info: Each site lists customer service/contact pages (email/contact form and phone/support hours) and return/faq pages — see the “Contact” or “Customer Service” links on the respective official sites for the most current phone numbers, email addresses and shipping/return details.
Reviews and Ratings
- Both companies have many customer reviews across platforms (Google Reviews, Trustpilot, Sitejabber and others). Many customers praise product variety, easy design tools and good final results for standard orders.
- Common positive themes: good print appearance on typical orders, large selection of formats and finishes, and convenient online design/customization tools.
- Common negative themes: occasional complaints about shipping delays, color or sizing differences from on‑screen proofs, damaged shipments, and variability in customer service responsiveness. These are common issues for many custom print shops.
- Ratings vary by review site and over time; both companies show a mix of positive and negative feedback typical for high‑volume online custom print providers.
Transparency and Registration
- Both operate well‑known consumer websites (HTTPS, published product pages, visible terms/privacy/return policies) — characteristics consistent with legitimate e‑commerce businesses.
- They provide published shipping/return information and customer service links on their sites; you can verify up‑to‑date contact details directly on their official pages.
- For extra verification you can check: Better Business Bureau profiles, WHOIS/domain registration info, company registration records in the company’s reported state/country, and recent review timelines to confirm ongoing operations.
Red Flags or Complaints
- Shipping and timing: several customers report longer than expected fulfillment or carrier delays, especially during peak seasons or promotions.
- Color/quality variance: because prints are created from digital files and processed at scale, some users report color or sizing differences relative to on‑screen previews or expectations.
- Returns and refunds: custom printed items often have limited return options — read the returns/guarantee policy carefully before ordering custom work (many custom items are non‑refundable unless defective).
- Customer support experiences are mixed: some buyers report quick resolution, others cite slow responses — keep records (order numbers, photos) if you need to escalate a problem.
- Watch for fake or incentivized reviews on some platforms; prefer multiple review sources and recent reviews when assessing reliability.
Conclusion
Both BuildASign and Easy Canvas Prints are legitimate, established online custom printing companies with many satisfied customers and an active online presence. However, like most high‑volume custom print retailers, they receive a mix of positive and negative reviews — typical issues involve shipping delays, occasional quality/colour discrepancies, and variable customer service experiences. If you plan to order, check current reviews, read the site’s return/guarantee policy, order a small sample if colour accuracy is critical, and use a payment method with buyer protection (credit card or PayPal) to reduce risk.