IT as a Service (ITaaS) Framework, The: Transform to an End-to-End Services Organization and Operate IT like a Competitive Business

Full Product Description (From the manufacturer)

Today, enterprise IT organizations must operate as relevant, transparent, and competitive "businesses within a business" to build trusted partnerships with their enterprise customers. Cisco's IT as a Service (ITaa S) Solution offers a proven Service Delivery model for addressing this challenge, responding rapidly to change, and managing all suppliers, including public cloud providers.