Business & HR Training: Customer Service The Skills Required - DVD
 | Business & HR Training: Customer Service The Skills Required - DVDIt takes a very special individual to excel at customer service. The skilled individual is adaptable, articulate, attentive, caring, compassionate, confident, curious, flexible, friendly, goal-oriented, helpful, kind, motivated, patient, persuasive, a problem-solver, and tenacious. Now for those who may not possess every quality, they can be learned and serve you well throughout your career. We will learn the qualities of a great customer service representative, the importance of high emotional intelligence and the training needed for a customer service agent. Price: $37.01 Order Online Here UPC: 709629270084 SKU: 10484127 |
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